Reassessing the role of interpersonal trust in organizational settings.
Most of the research on trust rests on, or is intended to examine, the following proposition: interpersonal trust exerts positive effects on interpersonal behavior and work group performance. We examine the proposition's validity by reviewing existing research. Finding limited support, we present several alternative roles fortrust in organizational settings.
Community Psychology | Organizational Behavior and Theory
Organisational Behaviour and Human Resources
Academy of Management Best Papers Proceedings
Academy of Management
Dirks, K. T. and FERRIN, Don.
Reassessing the role of interpersonal trust in organizational settings. . (1998). Academy of Management Best Papers Proceedings. D1-D7. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/3099