Title

The Theoretical Underpinnings of Emotional Labour: A Framework and Propositions for Future Research

Publication Type

Journal Article

Publication Date

6-2010

Discipline

Marketing | Sales and Merchandising

Research Areas

Organisational Behaviour and Human Resources

Publication

Journal of Services Marketing

Volume

20

Issue

7

First Page

471

Last Page

478

ISSN

0887-6045

Identifier

10.1108/08876040610704900