Title

Emergent by Design: Performance and Transformation at Infosys Technologies

Publication Type

Journal Article

Publication Date

6-2006

Abstract

We explore how organizations may be designed to transform themselves even as they continue to perform seamlessly on a day-to-day basis. Our inquiry frame recognizes that organizational designs comprise several elements-people, technologies, processes, and governance. Our study of an exemplary organization, Infosys Technologies, yields two insights. At Infosys, each design element is seeded with generative properties. As these design elements interact, reinforcing and balancing one another, an overall organizational platform of resources, capabilities, and options emerges. The company draws on this emergent platform to perform in real time even as it transforms itself to adapt to changing environments. [PUBLICATION ABSTRACT]

Discipline

Technology and Innovation

Research Areas

Organisational Behaviour and Human Resources

Publication

Organization Science

Volume

17

Issue

2

First Page

277

Last Page

286

ISSN

1047-7039

Identifier

10.1287/orsc.1050.0179

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