Title

Scaling up Information Services for Development: A Framework of Increasing Returns for Telecenters

Publication Type

Journal Article

Publication Date

2002

Abstract

Telecentres are an important type of information and communication technology (ICT) system particularly assisting rural and urban communities in developing countries, but the focus is often put on social development, sometimes on static economic returns, and rarely on dynamic economic aspects. This paper develops a basis for understanding the factors behind financial success in a dynamic setting based on the concept of increasing returns. This is applied to telecentres according to the stage of maturity of their information services. The framework is illustrated with literature- and interview-based cases, and will help an understanding of ways in which telecentres can scale-up their operation and impact.

Discipline

Strategic Management Policy | Technology and Innovation

Research Areas

Strategy and Organisation

Publication

Journal of International Development

Volume

1

Issue

1

First Page

129

Last Page

141

ISSN

0954-1748

Identifier

10.1002/jid.865