Expert Support Systems: An Intermediate Reality for Management
The application of expert systems (ES) in several technical areas has proven to be rather successful. However, the utilization of ES in strategic management areas has encountered some difficulties. This new endeavour deals with managerial decision making for multi-disciplinary problems involving many behavioural variables. A pragmatic solution is to utilize expert support systems (ESS) as an intermediate measure. This study analyses the two-pronged development of ES and the advantages of using ESS during the interim period to overcome the uncertainties of human behaviour
Organisational Behaviour and Human Resources
Behaviour and Information Technology
Cambridge University Press
Liang, Thow Yick.
Expert Support Systems: An Intermediate Reality for Management. (1990). Behaviour and Information Technology. 9, (4), 297-305. Research Collection Lee Kong Chian School Of Business.
Available at: http://ink.library.smu.edu.sg/lkcsb_research/2167