Publication Type

Journal Article

Publication Date

2008

Abstract

Prior research on backing-up behavior has indicated that it is beneficial to teams (C. O. L. H. Porter, 2005; C. O. L. H. Porter et al., 2003). This literature has focused on how backing-up behavior aids backup recipients in tasks in which workload is unevenly distributed among team members. The authors of the present study examined different contexts of workload distribution and found that, in addition to the initial benefits to backup recipients, there are initial and subsequent costs. Backing-up behavior leads backup providers to neglect their own taskwork, especially when workload is evenly distributed. Team members who receive high amounts of backing-up behavior decrease their taskwork in a subsequent task, especially when a team member can observe their workload. These findings indicate that it is important to consider both the benefits and costs of engaging in backing-up behavior.

Keywords

team performance, backing-up behavior, helping behavior, workload, dependence

Discipline

Business

Research Areas

Organisational Behaviour and Human Resources

Publication

Journal of Applied Psychology

Volume

93

Issue

3

First Page

529

Last Page

539

ISSN

0021-9010

Identifier

10.1037/0021-9010.93.3.529

Publisher

American Psychological Association

City or Country

USA

Included in

Business Commons

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