Publication Type
Magazine Article
Version
publishedVersion
Publication Date
2008
Abstract
When donors, government and other funders provide support, they want assurances that the daily living conditions and lives of the beneficiaries are actually improved. The one question that is often asked is: What is the outcome of the help or service rendered? The science of determining outcomes, or outcome management, has its roots in social science evaluation research. Besides being used as a tool to evaluate the achievement of client outcomes, it is also a valuable management tool.
Keywords
Client Outcome Management, management technique, clients
Discipline
Business Administration, Management, and Operations | Social Policy
Publication
Social Space
ISSN/ISBN
1793-7809
Publisher/Conference
Lien Centre
Copyright Owner and License
Lien Centre for Social Innovation
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Citation
Ang, Bee Lian.
When the Client Comes First. (2008). Social Space. 52-53.
Available at: https://ink.library.smu.edu.sg/lien_research/19