Publication Type

Journal Article

Version

Publisher’s Version

Publication Date

2012

Abstract

At the Li Ka Shing Library, an evaluation of discovery systems was done with one system selected and implemented in a short time frame. The evaluation and the implementation were described. A survey to measure user satisfaction with the new discovery service was conducted and the results analyzed. Based on the results of the survey, the actions taken by the Library to improve the discovery service were discussed. The usage of electronic resources was compared pre- and post-implementation of the discovery system.

Keywords

Discovery service, web-scale discovery, one-stop search, user satisfaction, survey

Discipline

Library and Information Science

Publication

Singapore Journal of Library & Information Management

First Page

36

Last Page

50

ISSN

0085-6118

Publisher

Library Association of Singapore

Copyright Owner and License

Yeo Pin Pin

Additional URL

http://www.las.org.sg/sjlim/SJLIM2012YeoDiscovery.pdf

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