Knowledge@SMU

Authors

Knowledge@SMU

Publication Type

Journal Article

Publication Date

2-2007

Abstract

When Mike McCue founded Tellme in 1999, its initial product was a voice-driven information service, what might be termed a "voice portal." Today, the company's voice-recognition systems power directory assistance services from AT&T, Verizon and Cingular along with automated 800-number customer help lines at companies like Merrill Lynch and Federal Express. But McCue still harbors dreams of a broader voice-driven web, one which will provide consumers with new ways of using the phone to interact with the universe of information. He discussed this vision, and others, during a recent interview with Knowledge@Wharton in Tellme's Mountain View, Calif., offices.

Disciplines

Business | Entrepreneurial and Small Business Operations | Technology and Innovation

Copyright Owner and Holder

Copyright © Singapore Management University 2012

Article ID

1028

Subject(s)

Innovation and Entrepreneurship

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