When Mike McCue founded Tellme in 1999, its initial product was a voice-driven information service, what might be termed a "voice portal." Today, the company's voice-recognition systems power directory assistance services from AT&T, Verizon and Cingular along with automated 800-number customer help lines at companies like Merrill Lynch and Federal Express. But McCue still harbors dreams of a broader voice-driven web, one which will provide consumers with new ways of using the phone to interact with the universe of information. He discussed this vision, and others, during a recent interview with Knowledge@Wharton in Tellme's Mountain View, Calif., offices.
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Innovation and Entrepreneurship
Mike McCue's Vision for the Convergence of the Phone and the Web. (2007). Knowledge@SMU.
Available at: http://ink.library.smu.edu.sg/ksmu/168