Title

The High Flyer & the Generation Gap

Publication Type

Case

Year Completed

6-2016

Abstract

David Lee is a highly motivated individual who overcame some setbacks in his life to rise through the ranks quickly, and at the age of 27, became the country manager of the NZ Foods’ representative office in Singapore. However, Lee soon begins to encounter problems upon stepping up to his new role.

This case aims to promote discussion about the challenges that millennials and junior to middle-level managers might face at the work place. A variety of issues, such as leading across a multi-generational work force, conflict management approaches and the appropriate use of power, can be potentially discussed using this case.

Keyword(s)

multi-generational workforce, management, workplace diversity, adversity, influence, conflict management, millennials, middle management, leadership

Discipline

Asian Studies | Human Resources Management | Organizational Behavior and Theory

Research Areas

Organisational Behaviour and Human Resources

Data Source

Generalised Experience

Industry

Retail

Geographic Coverage

Singapore

Temporal Coverage

2016

Education Level

Executive Education; Postgraduate; Undergraduate

Publisher

Singapore Management University

Case ID

SMU-16-0018

Comments

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